Ledger Live Windows installation is a short process, but the order of the steps matters: get the app from ledger.com, connect your Ledger device by USB, and let the app load your accounts before you move any funds. This guide explains what the app does with your keys, how a Windows PC differs from other platforms, the first-week mistakes that cost money, and what to do when you move to a new computer.
Ledger Live is only the interface. Your private keys are generated and stored on the Secure Element of your Ledger device and stay offline. The app builds transactions, shows balances, installs coin apps and passes each transaction to the device. Every outgoing transaction must be checked and physically confirmed on the device.
Signing happens inside the device, never on the computer. A hostile program on the PC could propose a transaction, but it cannot produce a valid signature without your physical confirmation on the device.
Malware can alter what appears on a computer screen, including the recipient address. The device screen is the one you can trust. Read the address and amount there before you confirm.
Ledger Live keeps local app data, such as preferences and your account view. It is not a backup of your funds. Your backup is the 24-word recovery phrase that you wrote down offline, so treat the PC data as replaceable.
Follow these steps in order the first time.
Type ledger.com into the address bar rather than clicking a search ad, then open the Ledger Live page and choose the Windows version. Check the current system requirements listed there. If a page asks for your recovery phrase while offering a download, it is not Ledger.
Use a cable that carries data, plug the device into the PC and enter your PIN. Supported devices are the Nano S Plus, Nano X, Ledger Flex and Ledger Stax. The original Nano S is discontinued, although existing devices still work. Bluetooth is not used on desktop.
A new device generates its 24-word recovery phrase on its own screen during setup. Write it on paper or metal and store it offline. Ledger Live will never ask you to enter your 24-word recovery phrase.
Open My Ledger, install the coin apps you need, then add accounts in Accounts. Generate a receive address and compare it with the device screen before you share it.
Every version of the app reaches the same keys on the same device, so the choice depends on the connection, the source of the download and how you work.
| Platform | Where to get it | Connection to the device |
|---|---|---|
| Windows | ledger.com | USB |
| macOS | ledger.com (not the Mac App Store) | USB |
| Linux | ledger.com | USB |
| iOS | Apple App Store | Bluetooth with a Nano X (and, where Ledger supports it, newer devices) |
| Android | Google Play (an APK only from ledger.com) | Bluetooth with a Nano X; USB where supported, check ledger.com |
A Windows PC suits long sessions with several accounts, a wired connection and a large screen. A phone suits quick checks and approvals away from a desk. Neither replaces the device, because every transaction still ends with a confirmation on it.
Shared office computers, kiosks and PCs with remote access software are poor hosts for any wallet app. The environment is more often the weak point than the app. Use a computer that only you control and keep Windows updated.
The costly failures come from human steps, not from software, and none of them can be reversed once a transaction is confirmed.
Never type your 24-word recovery phrase into a website, a chat, a text file or any app. Anyone or anything asking for it is a scam. Restoring a wallet happens only on the device itself. Do not photograph it, take a screenshot or keep it in the cloud.
Fake download pages and fake apps are a known phishing method. Look-alike domains copy the look of the real page. Typing ledger.com yourself, or using a bookmark you saved earlier, removes the ad from the path.
Malware can change an address that you copied. Compare the address and amount on the device screen with what you intended, and reject the transaction if anything differs.
Your crypto is controlled by the keys on your device, so moving the app does not move coins. On the new PC, install Ledger Live from ledger.com, connect the device, enter your PIN and add your accounts again. If you lose the device, a new Ledger device can be set up from your recovery phrase, but that restoration happens on the device itself, never in the app. Ledger Recover is an optional paid service with details on ledger.com. If you forget the optional password lock, reinstall Ledger Live and reconnect the device.
System requirements, supported coins and menus change with releases. Confirm details on ledger.com instead of old tutorials. Device firmware is never downloaded as a separate file; it is installed through Ledger Live in My Ledger by following the prompts on the screen and on the device, without disconnecting during the update.
The installer may need approval from an administrator on a managed PC. Ask the person who manages the computer to help. Do not use modified or “portable” builds from other sites, because they do not come from Ledger.
Do not bypass the warning and do not turn off your security software. Delete the file and download it again only from ledger.com. If it continues, contact Ledger Support through ledger.com.
Type ledger.com yourself and get the app from there. Avoid search ads, mirrors and links sent in chats. If a copy came from anywhere else, delete it.
Unlock the device with your PIN, plug it straight into the PC with a data cable, and try another port. Close other programs that may use the device and restart Ledger Live. There is no separate driver or bridge to install.
Yes. Install Ledger Live on the new PC, connect your device and add the same accounts again. The balances load from the network.
No. Do not reset the device as a test. Check the cable, port and PIN first, and contact Ledger Support through ledger.com if the problem continues.